Welcome to the Economic Assistance and Medicaid Self-Service Portal
Use the SSP to apply online, check your benefits, complete a review and more.
Apply or complete a review for Medicaid, Food Assistance (SNAP), Child Care Assistance (CCAP), Home Energy Assistance (LIHEAP) and Temporary Assistance (TANF).
The TANF Monthly Report form is not available online at this time. Please complete the paper TANF Monthly Report form and submit it through the SSP or to the Customer Support Center.
LIHEAP applications for the new heating season (Oct. 2022 - May 2023) are now being accepted. If you have an energy related emergency (shut-off or disconnection notice, out of deliverable fuel, minor repairs), please contact the Customer Support Center.
If you are a Medicaid member looking to request a 1095-B form, click here.
Apply by Mail: Submit a request to have an application mailed to you.
In Person: Print and complete the Application for Assistance (SFN 405) or the Application for LIHEAP (SFN 529) and then return it to the human service zone office in your county.
For additional information about public assistance programs and client rights, view the Application for Assistance Guidebook.
For help applying contact the Customer Support Center.
- Create a North Dakota login. If you already have one, you can skip this step.
- Link your case to your North Dakota login.
If you need help, find a video and step-by-step instructions on the SSP Help page.
The Customer Support Center can help you:
- apply for Medicaid, 1915i Home and Community Based Services, SNAP, CCAP, LIHEAP and TANF
- report changes to your case
- answer questions about your case or programs
This is also where you will send documents related to your case either by email, fax or mail.
Contact the center at:
Phone: 1.866.614.6005 or 701.328.1000; 711 (TTY)
Mail: Customer Support Center P.O. Box 5562 Bismarck ND 58506
HHS helps provide stability for families through the following programs:
Get help with family needs including help paying for child care and temporary assistance to support your family.
Find help with food from the Supplemental Nutrition Assistance Program (SNAP) or WIC.
Get help with rent, utilities, mortgage and more through programs like LIHEAP and ND Rent Help. Find resources for individuals experiencing homelessness through PATH.
We partner with other agencies that may be able to help you:
Find a local Human Service Zone office in your area
Federal Student Aid and College Scorecard (shows costs, graduation rates, earnings, and debt information)
Homestead Tax Credit Brochure: A program for senior citizens or people with disabilities
To report suspected fraud of the Basic Care Assistance Program, Child Care Assistance Program, Supplemental Nutrition Assistance Program, Low Income Home Energy Assistance Program, or Temporary Assistance for Needy Families Program , call the Fraud Hotline at 701-328-2332 or e-mail firstname.lastname@example.org.
To report suspected Medicaid Fraud, email email@example.com, or call 1-800-755-2604 - select option 8 to speak with an attendant. You may also complete the Surveillance and Utilization Review Section (SURS) Referral form and submit it to the Department.
For assistance with Third Party Liability (TPL) - call (701) 328-2347 or e-mail firstname.lastname@example.org.